Case Study Title:
Taskforce Tests Culture Fit Before Merging
Customer Type:
Healthcare Professional Services Organizations
Client:
Healthcare Services Strategic Taskforce
situation:
Two national healthcare services organizations exploring a merger to address industry-wide challenges and evolve beyond outdated models. Facing unsustainable structures and rising member demands, the organizations partnered to assess cultural fit and define a shared services roadmap. Now they sought a way to test whether their cultures could make an enterprise combination of equals worth it for the collective membership.
why scramble:
The goal was to determine if a full combination could deliver greater value, scale, and strategic relevance — or if fundamental differences made alignment unworkable. Scramble provided the pressure-tested approach needed to move quickly, focus decision-making and assess merger viability based on cultural fit and governance complexity on an accelerated timeline.
Scramble Partners
  • Board of Directors
  • CEOs
  • Senior Management
Breakthroughs/
Outcomes
  • Clarity on Culture Fit - Identified core differences impacting long-term integration.
  • Defined Governance Structure - Declared governance parameters and a short-term joint leadership model.
  • Shared Services Roadmap - Mapped near-term collaboration opportunities to drive efficiency and alignment.
  • Viable Merger Framework & Timeline - Established a future-facing structure to guide continued exploration.
  • Aligned Leadership Decisions - Reached understanding of feasible MOU, shared services scope, and organizational structure.
  • Confident No-Go Decision - Chose not to merge based on cultural realities — preserving trust, focus, and forward momentum.
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