OUR COMPANY

Building the Most Advanced Intervention Capability for Businesskind

OUR CALL TO ACTION

It is not enough to simply call-out the extraordinary times.
Leaders and task forces deserve solutions built for extraordinary action.

OUR VISION

For Scramble™ to be the action leaders take to mobilize
their organization and set Precedent in defining moments.

O.U.R. PROMISE

Deliver Otherwise Unachievable Results™

RULES OF ENTANGLEMENT

We engage "Non-Standard" business situations.
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When you need take coordinated action beyond your organization's normal operating controls, capabilities, and capacities — this is Non-Standard.

These situations are defined by the collapse of your standard protocols and playbooks, fractures in the systems and structure, and destabilizing forces (of complexity, volatility, divergence, and disruption). These factors limit options, and create more uncertainty and risk in the perceived paths available.

Often times, following best practices leads to opposite results. Legacy SOPs fail. Solutions trapped in strategy decks feel impossible to achieve. And relying on more meetings to arrive at an approach results in plausible deniability, strategic ignorance, and performative alignment.

If you’re here, let's talk. Your time to Scramble is now.

We push for Precedent.
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Our programs are designed and facilitated to set Precedent.

No Precedents set? Then, no breakthroughs.
No breakthroughs? No new outcomes.
No new outcomes? No meaningful change.

Precedent leaves no room for plausible deniability.

High-integrity decisions and action result in the best possible outcomes.
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Our programs elevate accountability.

We accompany teams through their most difficult and defining situations.
We venture into the uncertainties and don’t flinch when the facts are uncomfortable.
We state assumptions out loud.
We identify conflicted behavior if we see it.

We know that once trust bends, the level of performance needed to emerge breaks.

Your Situation x Our Full-Force Approach.
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In high-stakes environments, half-measures approaches sabotage real possibility.

We meet clients where they are at, but we don't stay there for long.
A Scramble System introduces a series of intensive, focused program interventions in a compressed timeframe.
Our full-commitment approach is what it takes to reach the escape velocity of Non-Standard Situations.

Expecting a bold outcome from a timid approach is how failure gets funded.

Meet Our Founder
Founder & Managing Director

I run rapid interventions — Scramble™ programs — enabling teams and task forces to persevere as they navigate their most challenging situations. For 17 years, I've led these  programs and developed practices that work in these unique moments.

Scrambles have now enabled dozens of clients to emerge from dire circumstances or take advantage of business-defining opportunities. See the Situations here.

Before Scramble Systems, I rolled-up my sleeves as a business operator, worked in M&A transaction advisory at BB&T (now Truist), and joined mid-size PE- and VC-backed teams through turnarounds, bankruptcies, and workouts as an operating partner/advisor/interim executive.

Client work spans various company sizes and industries. The common thread? Each team was mandated to figure out a Non-Standard situation: A global CPG manufacturer, a metal fabricator/manufacturer, a VC-backed defense technology firm, a family-run trucking/ transportation business, a 100,000+ member national governing association, a critical care medical services provider, the owner of a 75,000 sq. ft sports complex, a distressed $350MM multifamily real estate syndicate, as well as business and innovation units within TIAA, Manulife, Fidelity, and Microsoft.

Several personal experiences shaped how I think about resilience and what it takes to lead through distress and high-pressure situations. Growing up in a small town, I learned early on how communities and businesses survive shocks — and what happens when they don’t. Athletics also holds a special place in my life, having competed as a D1 NCAA athlete and served as captain, where discipline and teamwork were paramount to achieve any level of success.

To train our next generation's resilience and entrepreneurial mindsets, I’ve also led 1,000s of students through innovation and venture-building intensives at Harvard, MIT, Northwestern, NYU, and other institutions. I hold a BA in Economics from William & Mary and an MBA from Babson College.

All of this is why I built Scramble Systems. My focus is helping teams navigate their most critical moments with clarity, speed, and conviction. We want you and your team to be ready for whatever comes next, and to set precedents when it matters most.

I'm grateful you're taking this time to learn about Scramble Systems.

OUR ORIGINS

Scramble Systems was founded in 2008 during a period of massive disruption for U.S. businesses.
Unemployment rose to 10%. Credit markets seized up. Lending standards tightened. Access to working capital froze. Mass layoffs spanned nearly every sector. Commercial and residential foreclosures surged. Consumer confidence fell to record lows. A global downturn ensued, wiping out trillions in wealth and plunging economies into recession.

OUR NETWORK & IMPACT

We are exceptional program partners for exceptional situations. Our work spans 100s of urgent-change programs across enterprises, startups, and institutions.

From our origins operating distressed businesses, we began helping companies proactively engage their critical business challenges before issues became terminal.

Our core team and extended network bring decades of experience as operators and leaders. We draw from  battalions and boardrooms, manufacturing floors and truck yards, value-driving PE and mission-driven nonprofits, trade schools and elite universities, laboratories and kitchens, and Olympic arenas and crisis rooms.

OUR ORIGINS

Scramble Systems was founded in 2008 during a period of massive disruption for U.S. businesses.
Unemployment rose to 10%. Credit markets seized up. Lending standards tightened. Access to working capital froze. Mass layoffs spanned nearly every sector. Commercial and residential foreclosures surged. Consumer confidence fell to record lows. A global downturn ensued, wiping out trillions in wealth and plunging economies into recession.

OUR NETWORK & IMPACT

We are exceptional program partners for exceptional situations. Our work spans 100s of urgent-change programs across enterprises, startups, and institutions.

From our origins operating distressed businesses, we began helping companies proactively engage their critical business challenges before issues became terminal.

Our core team and extended network bring decades of experience as operators and leaders. We draw from  battalions and boardrooms, manufacturing floors and truck yards, value-driving PE and mission-driven nonprofits, trade schools and elite universities, laboratories and kitchens, and Olympic arenas and crisis rooms.

Who We Are
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Founder & Managing Director

Hi, I'm Stephen Douglass.

I specialize in leading teams and task forces through Non-Standard moments — when business sovereignty, trust, or critlcal success are at risk. Scramble Systems is the result of 17 years spent leading interventions, refining practices under pressure, and building what we couldn't find anywhere else.

Before Scramble, my work spanned M&A transaction advisory at BB&T (now Truist) and leading PE- and VC-backed operational turnarounds and workouts. My approach didn't fit standard playbooks, so I began architecting specialized programs for high-stakes situations in sectors such as manufacturing, defense, media, CPG, nonprofit, transportation, and services sectors.

Growing up in a small town, I learned early on how communities and businesses survive shocks — and what happens when they don’t. This  shaped how I think about resilience and what it takes to lead through distress and high-pressure situations.

To prepare the next generation, I’ve  guided 1,000s of students through innovation and venture-building intensives at Harvard, Babson, MIT, NYU, Northwestern, and other top universities. I hold a BA in Economics from William & Mary and an MBA from Babson College.  

All of this is why I built Scramble Systems — to help teams navigate their most critical moments with clarity, speed, and conviction. So you can be ready for whatever comes next, and to set precedents when it matters most.

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WhO WE WORK WITH
Our work is mandated by:
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Business Taskforces
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CXOs/Executive Sponsors
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Business Unit Leaders
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Owners/Operators
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Board of Directors & Fiduciaries
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General and Business Counsel
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Investors (Private Equity, Venture Capital, Family Offices)

OUR VALUES

What we strive to uphold when we do our work.

Set Precedents
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Breakthroughs and enduring change do not happen by chance — they happen by setting intentional Precedents.

Build Capability, Not Dependency
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We build client ownership — not reliance. Our role is to equip, guide, and strengthen teams so they lead their outcomes, long after we’re gone.

Strength in Integrity
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Integrity builds trust. Trust creates strength. We operate from strength — and move others into stronger positions.

Share Your Strongest Version
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Show up fully. Think independently. Ask for help. Offer help. Call out assumptions. Revel in hard truths. Share the hard thing. Protect what matters. Take the time you need. Act with authenticity. Stay accountable. Move forward — especially when it’s not easy.

Stay "Ready For Whatever"
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Be equipped and enabled to meet the moment.

Be Upgradable.
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You don’t have to change your mind. 

Just upgrade your thinking.

OUR VALUES

Set Precedent
Precedent is the precursor to breakthroughs and enduring change. All aims are on setting precedents.

Dependable, Not Dependency

Clients must feel ownership of their approach, abilities, and results. We are invited to support clients through their journeys.

Strength in Integrity

Integrity builds trust. Trust imbues strength. Move to and from positions of strength.

Challenging Structures, Exciting Work
Reality is structurable. Systems are stacked. Leaders must navigate this. Do the hard work and enable for the best possible outcomes to emerge.

Find Fearless Selves

Be present. Embrace hard truths. Think independently. Share vulnerabilities. Stand by right decisions. Take courageous action. Move onward.

Stay "Ready For Whatever"
Generate data, insights, and information that enable clients to more effectively respond to and advance humanity’s needs.

Be Upgradable.
You don’t have to change your mind. 

Just upgrade your thinking.

Our EXTENDED PARTNER NETWORK

We have a deep and broad bench of trusted experts and specialists spanning dozens of industries, functions, and skills. We’re able to get clients in-depth perspectives and up-to-speed on virtually any situation.

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Our Talent & Partner Community

When needed, we leverage a deep and broad bench of trusted experts and specialists spanning dozens of industries, functions, and skills. We’re able to get clients in-depth perspectives and up-to-speed on virtually any situation.

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WE’RE GROWING OUR COMMUNITY OF EXPERTS & LEADERS. JOIN US HERE:
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