Upgrading Product Portfolio for Next Generation of Customers
Customer Type:
Financial Services
Client:
U.S. Financial Institution
situation:
Facing market pressures and aggressive growth targets, this fiancil services firm aimed to rapidly develop and launch a portfolio of upgraded financial products leveraging emerging tech -- AI/ML/Automation. Securing ongoing stakeholder buy-in at each stage was a must.
why scramble:
The small innovation task force sought a more powerful approach to break free from legacy processes and balance speed, strategic goals, and employee engagement within tight constraints. They needed to implement a scalable system to drive innovation as quickly as execution. Scramble offered the ability to rapidly assess needs, stakeholder landscape, and operational challenges. We delivered a structured and effective approach, co-designed and deployed within a compressed timeline, to give them the speed and execution they need without sacrificing inclusiveness and depth.
Scramble Partners
CIO
CXO and Head of Delivery
Innovation Team
Breakthroughs/ Outcomes
From 61 concepts to 19 venture teams, leading to 4 dedicated investments.
140+ stakeholders engaged, driving the integration of new technology into legacy products.
76% of participants reported gaining new skills and perspectives to apply in their roles.
Clear path forward established for non-invested ideas, ensuring structured validation or termination.
Strong commitment to execution, with teams confident in their ability to bring solutions to market with internal support.
Enhanced collaboration and alignment, strengthening intercompany relationships and connection to the company’s mission.
Accelerated decision-making and workflow adoption, empowering participants to prioritize effectively and execute critical tasks faster.
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